Kwamina Asomaning (2nd from left), Chief Executive of Stanbic Bank, and other staff of the bank in a conversation with Kweku Amoah (left)
The Chief Executive of Stanbic Bank, Kwamina Asomaning, last week joined customers of the bank at the Makola Market branch in Accra to commemorate Customer Service Week.
Mr Asomaning, accompanied by a team from the Tudu branch of the bank, spent time with the traders and store owners, thanking them for their loyalty to the bank, and discussed ways of improving the two-way relationship.
During the interaction, Mr Asomaning said “as we celebrate Customer Service Week, it is important for us to appreciate our clients who have stuck with us through thick and thin. You are a very important part of what we do at Stanbic Bank, and I am here with my team to personally say a big thank you to our loyal customers here at the market.
“If there is any way we can help you to grow your business, we are here to listen and lend a helping hand. Thank you for allowing us to help make your dreams possible.
“We are in difficult financial times, but you our customers have been very patient with us and supported us even as we work with you through this time. We are truly grateful, and pledge to continue working hard to put smiles on your faces,” he added.
Kweku Amoah, the CEO of KanKanduro Enterprise, which trades at the market, thanked Stanbic Bank for its customer service and for helping his business grow.
“I started business with Stanbic Bank last two years, and it is through their support that my business has grown. I always recommend them to my colleagues because I know they can help them to grow.”
Mr Asomaning and the team rewarded the customers for their loyalty with exciting gifts, including souvenirs from the bank.
The team also took a tour of the Stanbic Tudu branch building.
Mr Asomaning congratulated the staff of the bank for their excellent customer service, and encouraged them to continue their hard work to push the brand’s promise of making dreams possible.
This year, Stanbic Bank celebrated customer service week under the theme “Service the Stanbic Way”.